If I am breaking my journey or waiting for a connecting train can I keep my luggage in the Cloak Room?
Yes, you can. Cloak Rooms and Safety Lockers are available at major stations where your luggage can be kept in safe custody. But do remember; only luggage that has been locked will be accepted in the Cloak Rooms. Your luggage, duly locked, can be kept in the Cloak Room for a maximum period of one month, on payment of prescribed charges.
Do I need to pay to use the Waiting Room at a station?
Waiting Rooms are available at major stations for use by genuine passengers. These can be used free of cost on production of your journey tickets for a few hours till the connecting train arrives.
Is there any transit accommodation available at stations?
Yes, there is. You can stay at the AC and Non AC Retiring Rooms and Dormitories, available at important stations. This transit accommodation can be availed by passengers holding valid tickets, on payment of prescribed charges.
You can approach the Station Manager or Matron to find out about the availability of accommodation and the prescribed charges.
Is there any other accommodation available besides Retiring Rooms and Dormitories?
There is the Rail Yatri Niwas, where passengers can book independent rooms or dormitories, on production of tickets. This accommodation is available at a reasonable cost. The Rail Yatri Niwas also has a self-service restaurant. Currently, this facility is available only at New Delhi and Howrah Railway Stations. You can book Ginger yatri Niwas Hotel at New delhi online also Here is the link for booking of New Delhi Ginger Yatri Niwas.
What are the other amenities available to passengers?
150 ‘A Class’ stations have been identified for providing booths having a prominent pictorial sign that assistance is available to physically challenged persons. There are self-help trolleys at all major stations for the convenience of passengers carrying heavy luggage. There are stretchers and wheel chairs for the use of sick and aged passengers at select stations. You can contact the Station Managers or RPF Assistance Posts to make use of these facilities. The other facilities available at important stations include: Medical Shops, Book Shops, Tourist Information centers, Post & Telegraph Offices etc.